Terms and Conditions (T&C)

Terms and Conditions (T&C)

1. Scope of Application
   These General Terms and Conditions apply to all orders placed through our online shop at www.vitaminh2.com by consumers residing in Germany.

2. Contracting Party
   The purchase agreement is concluded with:
   VitaminH2 GmbH, Birkenstrasse 21, 8306 Brüttisellen, Switzerland

3. Conclusion of Contract
   The presentation of products in the online shop does not constitute a legally binding offer but an non-binding online catalog. By clicking the order button, you place a binding order. Confirmation of the order receipt will be sent immediately after submission by an automated email.

4. Prices and Shipping Costs
   All prices are quoted in Euros and include the statutory VAT. Shipping within Germany is free for orders over 129 EUR. For orders below that amount, the shipping fee is 4.90 EUR.

5. Delivery
   Delivery is made by DHL within Germany, usually within 2–4 working days.

6. Payment
   Payment can be made by credit card (Visa, MasterCard, American Express), Apple Pay, Google Pay, Klarna, or Maestro.

7. Right of Withdrawal
   Consumers have a statutory right of withdrawal. Details can be found below in the withdrawal instructions.

8. Retention of Title
   The goods remain our property until full payment has been received.

9. Warranty
   The statutory rights of liability for defects apply.

10. Dispute Resolution
    The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. We are not obligated or willing to participate in a dispute resolution procedure before a consumer arbitration board.

11. Disclaimer
    a. The products offered on this website are dietary supplements and not medicines. They are not intended for diagnosing, treating, curing, or preventing diseases. The information on this website does not replace advice from a doctor or pharmacist. If you have health issues or questions about taking our products, please consult a medical professional.
    b. Our products should not be used as a substitute for a balanced and varied diet or a healthy lifestyle. Please observe the recommended daily intake. Exceeding the recommended dosage can lead to unwanted side effects, such as diarrhea, especially with products containing magnesium.
    c. Individuals with known allergies or intolerances to any of the ingredients should not use our products. We accept no liability for health impairments caused by improper use or failure to follow the consumption recommendations.
    d. Our products should be kept out of the reach of small children.
    e. The content of this website has been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or current status of the content.